Terms and Conditions

Conditions of Use

Welcome to Avedson.com, operated by Avedson LLC , a limited liability company organized and existing under the laws of the Territory of Guam, with its principal place of business at Courtney’s Plaza Building, Chalan Kanoa, Saipan, Northern Mariana Islands, 96950 (“Avedson,” “we,” “us,” or “our”). Avedson.com offers various features, products, and services through its web portal. By accessing Avedson.com, using Avedson products or services, or utilizing associated software, you, on behalf of yourself and all individuals within your household, agree to the following terms and conditions.

To access certain Avedson.com services, a personal account is necessary, along with a valid payment method associated with the account, requiring both login credentials and a secure password. Should there be any payment issues, alternate valid payment methods linked to the account may be charged. Responsibility lies with the account holder for maintaining confidentiality and restricting access. Adults, as customers, may buy products for children using permitted payment methods, while individuals under 18 require parental or guardian involvement to use Avedson.com services. Avedson.com retains the right to refuse service, terminate accounts, revoke usage privileges, edit content, or cancel orders at its discretion.

All content included in or made available through Avedson.com including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Avedson or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through any Avedson Service is the exclusive property of Avedson and protected by U.S. and international copyright laws.

Avedson is not responsible for any liabilities arising from disputes between the customer and their bank regarding credit card transactions. Please note that there may be a deliberation period for processing dispute claims. Avedson reserves the right to verify the eligibility of credit cards for use as a payment method through mobile phone or email.

Order Changes & Disputes

When to Act: You can cancel or dispute an order only while its status is Verifying Order.

Order Finality: Once an order is Confirmed, it cannot be disputed or changed through the app. At this stage, your payment has been processed and your items are already being readied for shipment.

After Confirmation: If you find an issue after the order is confirmed (such as a defect), please use our Warranty or Inspection process instead of the dispute tool.

Items shipped directly to the customer may be subject to CNMI customs duties, taxes, or related fees. These charges are the sole responsibility of the customer, and Avedson assumes no liability for them.

Returns, Refunds & Warranty

This section covers returns, refunds, and warranty for all purchases on Avedson — whether you paid in full or through an installment plan.

Refunds and Returns

• Changed your mind? We generally do not offer refunds or exchanges if the product works fine and you simply no longer want it.
• Online orders: You may request a refund within three (3) days of purchase, or return an item within three (3) days of delivery. The item must be unused and in its original packaging.
• How to start: Contact Avedson customer support through the app or website. We will review your request and let you know if it qualifies.
• Getting your money back: Approved refunds go back to your original payment method. Please allow five to ten (5–10) business days for it to show in your account.
• Return shipping: You are responsible for return shipping costs unless the item is defective or we made a mistake.

Warranty and Defective Items

• 7-day store warranty: You have one week (7 days) from the date of purchase to exchange an item if it has a manufacturer’s defect. Only defective products qualify — not items damaged by misuse.
• What voids the warranty: Water damage, heat or sun exposure, removed warranty stickers, tampered hardware or software, or resetting the device without our technician’s help.
• Manufacturer warranty: Most products also come with a manufacturer warranty. Avedson can help you contact the manufacturer, but the manufacturer sets the rules. Shipping costs for warranty claims may apply and can take at least one (1) month for items sent to the US mainland.
• Damaged on arrival? Contact us immediately with photos. We will help arrange a replacement or refund.

What to Bring for a Return or Warranty Claim

Please have the following ready when you visit or contact us:

• Your original receipt or purchase contract
• The product in its original box with all accessories, manuals, battery, and charger

If anything is missing, you may be charged for the missing items (box/packaging, product, or accessories). Avedson will inspect the item and make the final decision on whether it qualifies.

Fees

• A $10 restocking fee may apply to items that qualify for warranty or return after inspection.
• Other restocking fees may apply depending on your purchase type.

Items We Cannot Accept Back

For health and safety reasons, the following cannot be returned:

• Perishable goods
• Personal care items
• Underwear

We may also decline a return if the item is used, damaged by the customer, or not in its original packaging.

Installment Plan Purchases

If you bought on an installment plan and want to return the item early, see the Early Cancellation Policy in the Installment Plan section below. Payments already made are generally not refunded, and you may owe cancellation or restocking fees.

Delivery Terms

This document outlines the terms and conditions governing the relationship between Avedson and delivery company partners providing transportation services for Avedson's products.

1. Scope of Agreement

These terms and conditions govern the relationship between Avedson and delivery company partners (referred to as "Delivery Partners") providing transportation services for Avedson's products.

2. Transportation Services

• Delivery Partners shall provide transportation services for Avedson's products from designated warehouses to customers' specified delivery locations.
• Delivery Partners shall ensure timely and secure delivery of products in accordance with Avedson's delivery standards and customer expectations.

3. Responsibility for Damaged Products

• Delivery Partners are responsible for ensuring that products are handled with care during transportation to minimize the risk of damage.
• In the event that products are damaged during the transportation process due to negligence or mishandling by the Delivery Partner or driver, the Delivery Partner shall be liable for the damages.
• Avedson reserves the right to seek compensation from the Delivery Partner for any damages incurred as a result of negligent transportation practices.

4. Reporting of Damaged Products

• Delivery Partners must promptly report any instances of damaged products to Avedson's designated contact person.
• Reports should include detailed information regarding the nature and extent of the damage, as well as any relevant documentation such as photographs or incident reports.

5. Resolution of Disputes

In the event of a dispute regarding responsibility for damaged products, Avedson and the Delivery Partner shall work together in good faith to resolve the matter amicably. If a satisfactory resolution cannot be reached through negotiation, the parties may seek mediation or arbitration as a means of dispute resolution.

6. Compliance with Laws and Regulations

• Delivery Partners shall comply with all applicable laws, regulations, and industry standards governing the transportation of goods, including but not limited to vehicle safety regulations and licensing requirements.
• Delivery Partners shall maintain all necessary permits, licenses, and insurance coverage required to operate legally within the jurisdiction(s) in which they operate.

Saipan P.O. Box Shipping

Orders shipped to our Saipan Store P.O. Box (P.O. Box 505644, Saipan, MP 96950, CNMI) are subject to the following additional charges on top of the product price:

• USPS Shipping Fee: A carrier-calculated USPS rate from our origin warehouse to ZIP code 96950 (Saipan, CNMI) will be added to your order total. This rate varies based on the weight and dimensions of your order.
• 5.5% Saipan Service & Customs Fee: An additional fee equal to 5.5% of your order subtotal will be applied. This fee covers mandatory customs tax requirements and processing charges associated with shipments to the Commonwealth of the Northern Mariana Islands (CNMI).

Avedson is not responsible for any additional import duties, taxes, or fees that may be assessed by CNMI customs authorities beyond the 5.5% service fee collected at checkout.

Post Office & Shipping Warranty

Any warranties or guarantees provided by the post office (such as USPS, UPS, DHL, or other couriers) regarding delivery times, loss, or damage during transit are subject to the specific terms and conditions of that courier.

Courier Refusal & Liability: Avedson is not liable in the event that a courier or postal service refuses to accept a package or item for shipment. This includes, but is not limited to, refusals based on item type, weight, dimensions, or hazardous material restrictions.

Final Liability Statement: Avedson is not liable for the courier's final decision regarding insurance claims, delivery delays, or denied warranty coverage. Any compensation for lost or damaged goods in transit must be settled directly with the courier service used.

Privacy Notice

By clicking "I Agree" or otherwise indicating acceptance, users of Avedson.com acknowledge that they have read, understood, and agree to be bound by the following terms and conditions governing the collection, use, and sharing of personal information.

1. Collection of Personal Information

• Avedson collects personal information from users of the app and website for the purpose of providing and improving our services.
• Personal information may include, but is not limited to, name, email address, contact information, and transaction history.

2. Use of Personal Information

Avedson may use personal information to:

• Provide and personalize our services
• Communicate with users regarding their orders, account status, and promotional offers
• Improve the functionality and user experience of the app and website
• Conduct research and analysis to better understand user preferences and behavior

3. Sharing of Personal Information

• Avedson may share personal information with trusted third-party service providers for the purpose of processing transactions, delivering products, and providing customer support.
• We may also share personal information when required by law or to protect the rights, property, or safety of Avedson, our users, or others.

4. Security Measures

• Avedson implements reasonable security measures to protect personal information from unauthorized access, use, or disclosure.
• Users are encouraged to choose strong passwords and to keep their account information confidential to further enhance security.

5. Consent

• By using the Avedson app or website, users consent to the collection, use, and sharing of their personal information as described in this privacy policy.
• Users may withdraw their consent at any time by contacting Avedson customer support.

6. Cookies and Tracking Technologies

• Avedson may use cookies and other tracking technologies to enhance the user experience and gather information about usage patterns.
• Users can adjust their browser settings to refuse cookies or to be notified when cookies are being used.

7. Children's Privacy

Avedson does not knowingly collect personal information from children under the age of 13. If we become aware of such information being collected, we will take appropriate steps to delete it.

Installment Plan & Financing Terms

Requirements

The customer must submit the following requirements: two (2) latest check stubs and two (2) valid IDs as proof of employment. The guarantor needs to submit one (1) latest check stub and one (1) valid ID.

Provision of Payments

• Initial Payment. An initial payment is required for in-house financing on electronics. The customer must provide an advanced first payment before the release of the item.
• Schedule of Payments. The customer is expected to pay bi-weekly or twice a month for the whole duration.
• Late Payment. For in-house financing and gift cards, a late fee of $2.00 per day will be charged for the unpaid scheduled pay date. Charges apply on the 3rd day after the pay date.
• Missed Payments. The customer will receive a reminder in the event of one (1) missed payment. The reminder will come via phone call, e-mail or SMS.
• Two (2) Consecutive Missed Payments. In case of two (2) consecutive missed payments, Avedson reserves the right to pull out the item, so the customer must surrender the item/s purchased.
• Overdue Monthly Charges. An additional 3% of the remaining balance will be charged on top of the late payment counted per day.
• Surrendered or Pulled Out Items. The customer will only get back the item/s if the remaining balance has been paid off within one (1) month from the date it was surrendered/pulled out. A restocking fee of 15% of the remaining balance will be charged.
• Damaged Items. Items damaged due to the customer's fault will have no effect on the payment schedule. The customer must continue remitting his or her monthly payment as agreed.
• Guarantor's Responsibility. In case of bankruptcy, loss of job, accident, untimely death, or other reasons that the customer has no more capacity to pay, the guarantor will be responsible to settle the remaining balance following the scheduled pay date.
• Discontinued Payment. The customer may not get a refund for any amount paid and the company will not credit the payments for an exchange for a different item.
• Ownership, Right to Sell, and Lease With. The ownership of the item/s is still under the company during the course of the installment plan. The customer has no right to sell nor lease the items with another person if there is still an unpaid balance or if the contract is still active. Transfer of ownership of the item/s will be fully given to the customer only after the settlement of the total amount indicated in this contract.
• Government Law. The law prohibits selling or pawning item/s that is owned by a company. The customer is liable to the government if the item/s are sold or pawned to other persons, pawnshop, or any related business establishment during the course of the contract.
• Credit Collection. Item/s not paid or surrendered on time in accordance with the company's terms and conditions will automatically be transferred to Credit Collection. Any fees incurred during this period, i.e. attorney's fee, will be charged to the customer.

Early Cancellation Policy

• Definition. The return of unit and/or an upgrade of installment plan before the end of the term is considered as early cancellation. The unit will be assessed and fees/penalties may be incurred.
• First Month. The customer should pay 15% of the total amount of the item or total of two (2) scheduled payments (whichever is higher) if the contract is terminated within one (1) month since the item is purchased. The item will be subjected for inspection and appraisal.
• From the Second Month Onwards. The customer should settle the account up to the latest scheduled payment plus a restocking fee of $20.
• Return of Accessories. The customer must return the item together with the original complete packaging (including all accessories, manuals, original equipment manufacturer unit, battery and charger). In the event of missing accessories, the customer is to pay the amount pertaining to the following:
  • Original box/packaging
  • Actual product
  • Any accessories included

Governing Law and Miscellaneous

Governing Law

This agreement shall be governed by and construed in accordance with the laws of the Territory of Guam and applicable federal laws of the United States, without regard to conflict-of-law principles. Any disputes arising out of or in connection with this agreement shall be subject to the exclusive jurisdiction of the District Court of Guam or the Superior Court of Guam.

Dispute Resolution

Before initiating any legal proceeding, you agree to first contact us at pcbargain@avedson.com and attempt to resolve the dispute informally for at least thirty (30) days. If an informal resolution is not reached, either party may pursue claims in the courts specified above. Nothing in this section prevents you from filing a complaint with any applicable federal or territorial consumer protection agency. Claims may also be filed in small claims court if they qualify under applicable jurisdictional limits.

Modification of Policy

Avedson reserves the right to modify or update these terms and conditions at any time. Material changes will be communicated to registered users via email at least fifteen (15) days before taking effect. Continued use of the platform after the effective date constitutes acceptance of the revised terms. It is the customer's responsibility to review this policy periodically for any updates.

Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Contact Information

If you have any questions or concerns regarding our terms and conditions, privacy policy, or any other matters, please contact us:

• Avedson LLC
• Courtney's Plaza Building, Chalan Kanoa, Saipan, Northern Mariana Islands, 96950
• Phone: (671) 473-5200
• Email: pcbargain@avedson.com
• Legal inquiries: pcbargain@avedson.com