Personal Shopper Service
1. Service Overview
1.1 Purpose:
Avedson Personal Shopper enables you to create a storefront on the Avedson Marketplace, allowing you to sell items in Micronesia and the U.S. mainland.
1.2 Function:
As an Avedson Personal Shopper, you are responsible for:
Selecting product categories from our proposed offerings.
Purchasing items using your credit card.
Managing the logistics of packing and shipping items to customers.
2. Account Responsibilities
2.1 Product Details:
Accurately input product details, including descriptions, prices, and photos for each item in your storefront.
Ensure product descriptions are truthful and not misleading.
2.2 Compliance:
Ensure all listed and sold products comply with applicable laws and regulations in both the U.S. and Micronesia.
Adhere to Avedson Marketplace's policies and guidelines.
2.3 Accuracy:
Maintain accurate and up-to-date information about the products and services offered in your storefront.
Regularly review and update product listings to reflect current availability and pricing.
3. Purchasing and Payments
3.1 Credit Card Use:
Use your credit card to purchase items from U.S. stores. Ensure all transactions are legitimate and authorized.
Keep your payment information secure and confidential.
3.2 Receipts:
Maintain records of all purchases, including receipts and order confirmations.
Provide proof of purchase when requested to resolve disputes or issues.
4. Packaging and Shipping
4.1 Packing:
Properly pack items to ensure they are protected during transit.
Use appropriate packing materials to prevent damage and ensure safe delivery.
4.2 Shipping:
Arrange for shipping through USPS Priority Mail or other reliable carriers.
Provide tracking information to customers to monitor the delivery status of their orders.
5. Customer Service
5.1 Communication:
Respond promptly to customer inquiries, concerns, and complaints.
Strive to provide excellent customer service to maintain a positive reputation and customer satisfaction.
5.2 Returns and Refunds:
Handle returns and refunds in accordance with Avedson Marketplace policies.
Clearly communicate return policies to customers before purchase.
6. Compliance and Legal
6.1 Laws and Regulations:
Comply with all applicable laws and regulations related to e-commerce, consumer protection, and international shipping.
Ensure that products do not violate any local, state, or federal laws.
6.2 Intellectual Property:
Respect intellectual property rights and do not list or sell counterfeit or unauthorized products.
Promptly remove any listings that infringe on intellectual property rights.
7. Termination and Suspension
7.1 Violation of Terms:
Avedson Marketplace reserves the right to terminate or suspend your account if you violate these Terms and Conditions or engage in any fraudulent or unlawful activities.
Ensure all activities on your storefront comply with Avedson Marketplace standards.
7.2 Notice:
You will be notified of any termination or suspension and provided with the reasons for such actions.
You may appeal the decision by contacting Avedson Marketplace support.
8. Liability and Indemnity
8.1 Liability:
Avedson Marketplace is not liable for any damages or losses incurred as a result of using the Personal Shopper service.
You are responsible for any consequences resulting from your use of the service.
8.2 Indemnity:
You agree to indemnify and hold Avedson Marketplace harmless from any claims, damages, or expenses arising out of your use of the service.
This includes any legal fees and costs incurred by Avedson Marketplace in connection with such claims.
9. Modifications
9.1 Changes to Terms:
Avedson Marketplace reserves the right to modify these Terms and Conditions at any time.
Notice of changes will be provided, and continued use of the service constitutes acceptance of the updated terms.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact Avedson Marketplace support at sales@avedson.com or 670 233-3777 | 670 285-8261.
By using the Avedson Personal Shopper service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.